When an asphalt job is finished, good work and work that will fail early can both look black and smooth. Choosing the contractor often decides which result you get. Ask every bidder, including us, these eight questions and listen closely to the answers.
1. "What will you do to my base?"
The most revealing question in paving. Listen for specifics: evaluation method, stone depth, compaction, what happens if soft spots turn up. "We'll take care of it" is not an answer; a unit price for base repair unknowns is.
2. "How thick, and is that compacted or loose?"
A classic spec game: 3 inches of loose asphalt rolls down to roughly 2.25 compacted. Professionals quote compacted thickness in writing.
3. "Where does the water go?"
Anyone who pours pavement without an answer about slope and drainage is planning your next failure. Water management should appear in the written scope.
4. "Is this written estimate the final number?"
Scope changes should be discussed before construction. Make sure the written estimate explains how changes and added costs will be handled.
5. "Who actually shows up?"
Is the crew the company's, or brokered out? Owned equipment and a standing crew mean the people who quoted the job are accountable for it. (It's how we're built.)
6. "Can I see local work that's five years old?"
Anyone can show last month's job. Pavement tells the truth at year five — edges, seams, drainage paths. Local references with some age are gold.
7. "Are you insured for this work, and will you show me?"
A professional company should be able to provide liability and workers' compensation certificates when asked. Avoid any contractor who will not show them.
8. "What happens after the job?"
Ask about care guidance, the timing of the first sealcoat and how they handle a problem call. A contractor with a clear answer about after plans to remain reachable. Our answer is simple: we stand behind our work and keep talking with the customer until the concern is resolved.
One lesson runs through all eight questions: professionals put the important details in writing. A contractor who avoids a written scope is telling you what the rest of the job may be like.